Society of Actuaries (SOA) MOE Summary

Client Name: Society of Actuaries (SOA)
Event Type(s): Webinars (EC 6.5), Hybrids (at least 4 per year: LAS May, Health June, Val Act August, Annual Meeting October)
Platforms: EC 6.5, MC2.0, Elevate (for event login only)
Registration: Handled by SOA, closes day before event.  SOA provides a plist the day before the event with First Name, Last Name, Email Master Customer ID, Password.  Plist needs to be formatted and loaded into the product registration in Elevate.
Primary EP: Eric Joy
Support Email Addresses: soa@commpartners.com or customerservice@soa.org
Archives: SOA receives MP4s of all programs to post on their site.  To purchase any archives, please send them to www.soa.org or customerservice@soa.org.
CEUs: CPD credit handled by client. For further information on these requirements, visit http://www.soa.org/CE. If you have any concerns or questions, please contact the SOA Customer Service Center, 8 a.m. to 5 p.m. CDT, Monday through Friday, at 888.697.3900. You can also email the SOA Customer Service Center.- customerservice@soa.org
Handouts: Sent out in reminder email from the SOA and available in the EC links box.
Backup Phone Number: Do NOT give out the backup phone number

File Path: Z:\EventTeam\Managed_Clients\Society of Actuaries (SOA)

Intercall Information:

Owner name: WEBCAST ONE
Company name: SOA
Owner number: 66728591
Web PIN: 7191 

Participant Event Plus Toll Free Dial-In Number:  (844) 260-2926
Participant Event Plus Toll Dial-In Number:  (541) 797-7510
Leader Toll-Free Dial-In Number:  (844) 862-9361
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Owner name: WEBCAST TWO
Company name: SOA
Owner number: 28815000
Web PIN: 0731

Participant Event Plus Toll Free Dial-In Number:  (844) 261-0954
Participant Event Plus Toll Dial-In Number:  (541) 797-7513
Leader Toll-Free Dial-In Number:  (844) 287-3212

Client Contacts:

Anna Abel, Manager, Professional Development; aabel@soa.org; 847-706-3563
Amy Wojcik, Senior Professional Development Administrator; awojcik@soa.org; 847-706-3537
Jay Semla, Senior Professional Development Administrator; jsemla@soa.org; 847-706-3624
Ryan Smith, Professional Development Administrator; rsmith@soa.org; 847-706-3008
Heather Jameson, Professional Development Administrator; hjameson@soa.org; 847-706-3584
Agnes Czesak, Education Administrative Assistant; aczesak@soa.org; 847-273-8814
Aleshia Zionce, Study Materials Administrator; azionce@soa.org; 847-706-3525 (will only contact to set up Grader Training webcasts)

75 or 90 minutes (sent in event request form)
co-leaders can take leadership (depending on training)
Moderated Chat
Marquee slides: most of the time
Links Box: PDF of slides (sent by client), SOA website (www.soa.org), SOA sections (sent by client), Evaluation link (sent by client)

Chat: Welcome!  You will hear music until the webcast begins.  If you are experiencing trouble with your streaming audio (sound coming from your computer speakers) please press F5 to refresh your screen or email soa@commpartners.com for technical support.

Hi {SOA Contact},

The audio, chat and web reports from {date} webcast are attached here.  The raw archive link to the webcast is below:

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The MP4 of the webcast is available for download from the following link:

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Please let me know if there is anything else you need.
Thanks,
Eric

Elevate is used as the login platform for users to get into meetings.  SOA handles registration on their side and will pass along the registration list the day before the webinar.

Typical Hybrid Events: at least 4 per year: LAS May, Health June, Val Act August, Annual Meeting October (locations move every year) plus some other one-off events

Run through MC2.0 with same Elevate login set up as regular webcasts
Typically 4 sessions over 2 days (2 sessions per day), each session has its own registration
Tabs: Chat, Resources (pdf of slides, SOA website, Evaluation link; all sent by client), Help
Chat: SOA will provide an iPad on site for the moderator to monitor questions coming in from the audience.  Need standalone chat links for this